We’ll continue to become better at working with customers and understanding their needs.
As Joanne Cleaver, author of The Career Lattice and a consultant and trainer to employers and individuals on how to use lateral career strategies for sustained growth has explained, even though the coronavirus pandemic turned out to be tragic for the whole world, a good thing about it is that it forced us to create response teams in a very short period of time.
According to Lattice, COVID-19 has helped a lot of people and even companies around the world discover that they have valuable coworkers and employees with great talent at keeping the company going even in the toughest times.
“It’s up to employees to make the case, post-virus, that their employers should invest in additional training and skills development to develop the abilities that came to the fore during the crisis. And it’s on companies to extract strategic value from how people rose to the occasion,” she added.
Read also: COVID-19 Complications That Might Stay With You Forever.
